Shipping and Returns
How long does my order take to ship?
Each set is handcrafted with care and takes about one week to produce before being shipped out. ✨ Atelier ships every Friday, ensuring each order receives the time and attention it deserves. We take pride in perfecting every detail so you receive nothing but the best.
Do you offer international shipping?
Yes — we ship worldwide! 🌍
Enjoy free shipping within Canada on orders over $100.
For international customers, shipping rates vary by location and average around $15 USD.
We take pride in ensuring every order is carefully packaged and delivered safely to your door, no matter where you are.
What is your return policy?
Because each set is handcrafted and made uniquely to order, we’re unable to accept returns or exchanges once the package has been opened. However, your satisfaction means everything to us — if you experience any issues with your order, please don’t hesitate to reach out. We’re always happy to help! 💌